Since GLXYOGA, LLC (formerly PurEnergYoga LLC) is both the retreat host and advertiser, we have one simple cancellation policy.
No Risk, Full-Refund Cancellation Policy
Simple. If you cannot attend the retreat you booked, you may cancel your booking for a full refund, minus processing fees, up to the specified cancellation date on the retreat information page. The time period and deadline for cancellation to receive a refund is dependent on our resort/hotel arrangements and is unique for every retreat.
In order to cancel a booking, we must receive your cancellation in writing before the specified date.
When purchasing a retreat through our site, this policy will apply to your purchase.
Before purchasing a retreat, it is your responsibility to thoroughly read and understand this policy and the retreat information.
We know that sometimes things come up, and unexpected events happen that can keep you from going on a trip you’ve planned. If you are sure you cannot make it to the retreat, the best thing you can do is cancel as soon as possible for full or partial refund as set forth above. Such cancellation must be in accordance with the terms listed below.
It’s our intention to make things as simple as possible for anyone who wants to go on a retreat, while balancing the administrative and business realities of those who run retreats.
To cancel your retreat:
- 1) Send an email to [email protected]
- 2) Attach booking confirmation email/receipt
- 3) Include the name you booked under
- 4) Include your 4 digit booking number
- 5) Include your reason for cancelling
In the case of a dispute, we may help mediate the situation at our discretion. We have final say in all disputes over cancellations. Your guarantee of a refund is dependent on these cancellation policy terms.
You understand that GLXYOGA shall have no obligation to hold the retreat or refund your money if a Force Majeure event occurs making it impossible or impracticable to hold the retreat. Force Majeure shall be defined to include all forms of natural disasters such as floods, earthquakes and other “acts of God,” as well as uncontrollable events such as disease, war, terrorist attacks, power grid outages, etc.